Land Transport Authority (LTA), Mastercard to start trial of account-based ticketing system in Singapore. What it means to the country’s card and payments industry.
13 May 2018
Market Insights | Financial Services

Singapore is now stepping forward with a new adventure of launching Account-Based Ticketing (ABT) system in collaboration with the Land Transport Authority (LTA) and Mastercard for its public transport by allowing contactless credit and/or debit card cards usage for fare payments. Now, there is no long que waiting for Singapore public for buying tickets before boarding a bus, they can directly but a ticket with this cashless method just by using their debit card or credit using contact less method as soon as they get into the transport system. With this implementation, Singapore will be the first Asian country in implementing this strategy.  All the system and process is highly sophisticated and secured to provide a strong implementation and success of this alliance. 

The pilot was launched in the month of March 2017, and is being applicable across all public bus and train rides. It is now that all interested travelers holding Singapore-issued Mastercard contactless credit or debit cards can register themselves on the TransitLink ABT Portal, if they have not been pre- registered by their In all, LTA and Mastercard has succeeded in attracting 100,000 commuters to participate in the pilot.

The tap & go experience is the best on this contactless payment method which just takes fraction of seconds to complete a transaction on the bus or MRT fare readers using their MasterCard credit card or debit card. Now, the whole process is hassle-free and safe with cashless and also have an opportunity to top-up a separate fare card as when they need it and instead will be conveniently charged for their public transport rides in their credit or debit card Via this TransitLink ABT Portal or Mobile Services app, they will be able to track their journey and fare payment history.

Mr Ngien Hoon Ping, Chief Executive of LTA, said, “We are pleased to partner Mastercard in this pilot. Singapore is one of the first few cities in the world to test this fare payment system for public transport. LTA is committed to leveraging technology advancements to provide more convenience to Account-Based Ticketing using contactless credit or debit cards will add another option to how commuters can pay for their public transport rides.

Ms Deborah Heng, Country Manager of Mastercard Singapore, said, “Apart from use on public transport, Mastercard contactless payments are already available in many popular retail and F&B merchants, as well as a large number of taxis. The introduction of Account- Based Ticketing in Singapore’s public transportation system is the latest in Mastercard’s commitment to deliver smart city solutions to Singapore. In the near future, we expect to broaden contactless access by enabling mobile and wearable devices for cashless use.